Last Updated: December 2025

Privacy Policy

We value your trust and are committed to protecting your personal and business data.

1. Information We Collect

To provide our services, we collect the following types of information:

  • Account Information: Your mobile number, name, and business name required to create your store.
  • Payment Information: Your UPI ID or Bank Account details used solely for settling payouts (transferring money to you).
  • Customer Data: Information about your customers (e.g., shipping address, order details) needed to fulfill orders and send WhatsApp notifications.

2. How We Use Your Data

We use your data to:

  • Create and manage your online store.
  • Process transactions and transfer payouts to your bank account instantly.
  • Send automated WhatsApp notifications to you and your customers regarding order status.
  • Provide analytics and insights into your business performance.

3. Data Sharing & Disclosure

We do not sell your personal data. We only share data with:

  • Payment Gateways: To process customer payments securely.
  • WhatsApp Business API: To send automated order updates.
  • Legal Authorities: If required by Indian law or legal processes.

4. Data Security

We use industry-standard encryption (SSL) to protect your data during transmission. Your sensitive banking details are processed through secure, regulated banking partners.

5. Contact Us

If you have any questions about this Privacy Policy, please contact our support team via the Help section in the Xentro app or email us at privacy@Xentro.in.